Ejegwa Daniel

26, unity Crescent Behind Chief Palace Byazhin_Across, kubwa Abuja, 901101, ABUJA- KUBWA BYAZHIN, Nigeria.

About

Highly dedicated and reliable ICT and administrative support professional with a proven track record in educational and service-driven environments. Expert in technical support, computer instruction, and efficient administrative operations, adept at streamlining processes, managing client relations, and enhancing digital literacy. Committed to leveraging strong communication and problem-solving skills to drive operational excellence and foster positive, productive environments.

Work

Government Junior Secondary School Awe
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Computer Teacher

Awe, Nasarawa state, Nigeria

Summary

Led computer literacy instruction for junior secondary students, fostering foundational IT skills and promoting digital fluency.

Highlights

Developed and delivered engaging computer lessons, enhancing student proficiency in essential software applications and internet usage.

Provided individualized technical support to students, resolving software issues and improving learning outcomes by ensuring timely assistance.

Managed classroom technology resources, ensuring optimal functionality for effective instructional delivery to over 30 students per session.

Collaborated with faculty to integrate educational technology into various subjects, enriching the overall learning experience.

Designed practical exercises and projects that significantly improved students' hands-on computer skills.

2H Computers and ICT Solution
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Registration Officer / ICT Technician / Front Desk Officer

Minna, Niger State, Nigeria

Summary

Managed client registrations, provided essential ICT technical support, and oversaw front-desk operations for a computer and ICT solutions provider.

Highlights

Streamlined client registration processes, reducing average wait times by an estimated 15% and improving customer satisfaction scores.

Delivered prompt technical support for computer hardware and software issues, resolving an average of 10-15 incidents daily.

Managed daily office operations, including documentation, scheduling, and client communication, ensuring smooth workflow for over 50 clients weekly.

Maintained accurate client records and managed databases, ensuring data integrity and accessibility for critical business operations.

Provided comprehensive front-desk services, acting as the primary point of contact for inquiries and service requests, enhancing client experience.

Street Wise Connect Cyber Café
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Computer Operator / Secretary / Front Desk Officer

Kubwa, Abuja, Nigeria

Summary

Operated computer systems, managed secretarial duties, and handled front-desk responsibilities in a fast-paced cyber café environment.

Highlights

Efficiently managed computer operations for multiple users, ensuring seamless access to internet and software services for up to 20 workstations.

Provided comprehensive secretarial support, including document preparation, correspondence, and record-keeping, enhancing administrative efficiency.

Handled customer inquiries and resolved basic technical issues, maintaining high levels of client satisfaction through prompt service.

Maintained inventory of office supplies and managed cash transactions, ensuring operational continuity and accurate financial records.

Assisted clients with various computer-related tasks, including printing, scanning, and data entry, improving service delivery speed.

Charles Finney Computer School
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Computer Engineer / Operator

Kubwa, Abuja, Nigeria

Summary

Supported computer systems and operations in an educational setting, ensuring functional learning environments for students.

Highlights

Maintained and troubleshooted computer hardware and software, minimizing downtime by 20% and ensuring operational readiness for over 30 workstations.

Assisted students and staff with technical issues, providing timely and effective solutions to enhance learning and productivity.

Managed computer lab resources, including software installations and network connectivity, supporting diverse educational programs.

Conducted routine system checks and preventative maintenance, extending the lifespan of IT equipment and reducing repair costs.

Provided technical guidance to students on computer usage and basic problem-solving, fostering independent learning.

Data Base Solution Centre
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Computer Instructor

Kubwa, Abuja, Nigeria

Summary

Delivered computer instruction to students, developing foundational data management and software application skills.

Highlights

Taught introductory computer courses, covering essential software applications and basic data management principles to diverse student groups.

Guided students through practical exercises, improving their hands-on computer proficiency and application skills by an estimated 25%.

Assessed student progress and provided constructive feedback, contributing to improved learning outcomes and skill retention.

Developed customized training materials to address diverse learning styles and skill levels, enhancing instructional effectiveness.

Managed classroom activities and ensured a conducive learning environment for up to 15 students per session.

Education

Federal University of Technology Minna
Minna, Niger, Nigeria

Bachelor of Technology (B.Tech)

Educational Technology (Mathematics)

Scholars Land School
Kubwa, Abuja, Nigeria

Senior Secondary School Certificate (WAEC)

General Studies

Cedar Montessori Primary School
Byazhin-across, Kubwa, Abuja, Nigeria

First School Leaving Certificate (FSLC)

Primary Education

Languages

English

Skills

Interpersonal Skills
Educational Technology
Classroom Management
Public Relations Skills
Computer Proficiency
Quick Learning
Technical Support
Front Desk Operations
Data Entry
Document Management
Hardware/Software Troubleshooting
Customer Service
Instructional Design
Database Management

Interests

Reading
Watching of movie
Singing

References

Miss Uruhogbo Blessing Mercy

Manager, Crest Scan Services Ltd, Karu Site, FCT-Abuja, 08035681954

Miss Sarah Aladi Omeji

N.A. Weinyi & Co, Suite D77 IDE Plaza, Utako, Abuja, 07038477744

Projects

Instructional Software Package Development

Summary

Developed an instructional software package as an undergraduate project, demonstrating practical application of educational technology principles.